Skip to main content
SILO Brussels

Privacy Policy

Last updated: April 2026

1. Data Controller

SILO Brussels, located at Rue de Meudon 54, 1120 Brussels, Belgium, is the data controller responsible for processing your personal data as described in this privacy policy. For any questions, contact us at info@silobrussels.be.

2. Data We Collect

We collect the following data through our contact form:

  • First name and last name
  • Email address
  • Telephone number (optional)
  • Company name (optional)
  • Your message

3. Purpose and Legal Basis

We process your personal data for the following purposes:

  • Responding to your enquiry — legal basis: your consent (GDPR Art. 6(1)(a)) and our legitimate interest in responding to business requests (Art. 6(1)(f)).
  • Website analytics — legal basis: your consent via the cookie banner (Art. 6(1)(a)). We use Google Analytics 4 with IP anonymisation enabled.

You may withdraw your consent at any time by clearing your cookies or adjusting your preferences.

4. Third-Party Processors

Your data may be shared with the following processors:

  • Resend — email delivery service used to forward your contact form message to our team.
  • Google Analytics (GA4) — anonymised analytics data, loaded only with your consent.
  • Google Maps — embedded maps loaded only with your consent via the cookie banner.
  • Vercel — website hosting provider.

5. Data Retention

Contact form submissions are retained for the duration necessary to respond to your enquiry and for a maximum of 12 months. Analytics data is retained in accordance with Google Analytics default retention settings (14 months).

6. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, email us at info@silobrussels.be. You also have the right to file a complaint with the Belgian Data Protection Authority (APD/GBA).

7. Cookies

For full details on the cookies we use and how to manage them, see our Cookie Policy.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data is transmitted over encrypted HTTPS connections.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.